rude agents, harass to much.

i was rear ended and my auto insurance co. is allstate and the party at fault has this harassing company of travelers, what kind of name is that for a insurance company? well anyway they keep harassing me through the phone, sending a bunch of mail trying to get me to sign off an authorization to get into my medical records. (ya right, like i'm that dumb.)and whats worst an agent from the travelers insurance appeared at my door step!!! and that agent was trying to ask me a bunch of questions. seriously i feel like i'm being stalked by these poeople, they are rude. when i told that agent from travelers that i wasnt going to answer ant questions he got all snappy and said well if you dont get in contact with us then we'll just close your case. what a dumb company seriously they are a bad insurance company. not a recommended company to insure yourself with.

Travelers insurance.
I recommend everyone to invest in this company . They don’t pay the claims that they are responsible for, so it’s a sure thing that this company will be around for a long time, no liability means that they will never have any bankruptcy issues. A solid company with millions in reserves.
So if you have this insurance, and you’re the cause of the accident, don’t worry about anything; The Travelers will stall, and do just about anything so as to not pay the claim.
Even better, even if your at fault, all you need to do is lie to their claims adjustor, and make up some excuse, it doesn’t matter what excuse it is , and you blame it all on the other party (who you know that it was not at fault). Then the Travelers with their experts in the field of procrastination, payment delays and denials, hey they will fix your car! , but you can be sure to stick it to the other guy regardless that it was your fault.
I’m definitely getting The Travelers insurance. A Solid, reliable ,and confident Insurance company for the investor.

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My car was rear ended at a stoplight, needless to say I informed Travelers of what happened they told me I could not get no qoutes and that I had to take what the apprasier would allow..to which it was wrote up 1/3 of what the damage was...I had to go after the company of the at fault driver, which was State Farm they were terrific to work with and covered my rental and all costs involved it came up to almost $4,000.00 not the $1,000 Travelers would cover.. oh wait that would be only $500 after my deductable! it is against the law for any company to tell anybody they could not take it in for qoutes! CROOKS! DO NOT INSURE WITH THESE PEOPLE YOU WILL REGRET IT!!!!

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Worst customer service. CSR's are not educated.

Color Red in Logo.

racist. gathering personal information. profiling. lots of mail..

the worst!! i agree with previous posted comments. i believed that i m been profile. they asked me for everyones personal information in my household. they also like to have you faxing personal information to them... worst in customer service...

Travelers isn't as everyone is saying. I didn't have any troubles when I was rear-ended right after I got insurance with Travelers. The claim was handled promptly and professionally. Also, every time I call customer service they are so nice and helpful. I'm satisfied.

They know how to threaten & frighten people who make a claim

Travelers Insurance is the worse. They have absolute no customer service.

Travelers Insurance is the worst. My truck was stolen and when the police recovered the vehicle it was totalled. When I met with their investigator, he would not let me out of my chair and told me that I had to "confess now because their CSI team was going over the vehicle and they could tell who was in the vehicle last". Then proceeded to send threatening text messages, at which time I filed a police report against him. It was like being in a bad Law & Order episode. The police department did not think I had anything to do with it. I then had to hire an attorney, which has cost me $1800 so far. My attorney told me that Travelors Ins. does this so that word gets out and people will not file claims. I am a 54 year old grandmother. I have never had anything like this happen to me-I have never had as much as a parking ticket.It has taken 7 months not to mention time off of work to go to depositions, but they have finally agreed to settle my claim. Of course I don't know howlong it will take to a check.

Similar Products Used:

Harleysville Ins.-After someone went througha redlight and hit my auto, they took care of everything quickly. I went to someone else because I moved to another state and their premiums were too high.

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Racist

This review is regarding Travelers insurance. The worst company to do business with. I have never had any problems wuth any insurance company in my life. They will make ur life miserable. I don't even have bad driving record. They give u a quote and then jack up the price and want u to pay more. They wanted my roomates drivers license copy and proof of insurance. Think about it how pathetic is that.When I said I can't send that information because we are two different ppl (non couple) they threatened to cancel my policy. Worst customer service I have ever seen. I sent them all the information and convinced my roomate to send them his information. First they didn't follow up and the next thing is that I get a cancellation notice. I call them again and then they are like this is not a policy this is just a proof of billing, fax us ur roomates insurance card.. I did that and guess what, they got all the information they needed. They couldn't find any issues with my policy or my roomates driving history. We had just moved to a new apartment and so his policy showed new address. They were like we need proof that ur roomate had insurance prior to moving because we dont see a date earlier then it says on his card. I have had enough.. Promised myself never to call them again. Went to ALLSTATE,took my roomate with me to the insurance agent and he was like I dont need him and I am not concerned with his driving records......
Seriously, I think travelers don't want any customer business. I tried to make it work soo hard but to no avail. I am glad I transfered. This is not the right insurance company. They will offer you a cheap rate at first and after you pay them the whole amount they will try to upsell... STAY AWAY GUYS. You have been warned... especially minorities, I have heard the same stories from couple of my colored friends....

Were quick to pay my medical bills.

No customer service, had to represent myself by contacting other insurance agency, challenging to get money if not at fault.

I had travelers insurance for over a year then a kid decided to back into my beetle and travelers made me pay my deductible out of pocket, even though it wasn't my fault. Then went to Enterprise Rent-a-center to rent a car while the beetle was getting repaired. But Enterprise over charged me. (I believe they took advantage of me because I was distraught from the accident.) I ended up paying extra money out of pocket to those scammers. Then When I presented it to Travelers they refused to reimburse me my deductible and the out of pocket expenses. Plus, I had to represent myself by contacting the other insurance to show them a written statement from a witness stating that I was not at fault. After 6 months of fighting with Travelers and the other insurance I contacted BBB. After a year I finally got my money back...

Would not cover full damage to vehicle, would not cover mechanical problems caused from accident. Never could get anyone to answer, left voicemails and no one would call me back!