Ignoring you and dragging things out as long as they can. Oh they are good at playing stupid also.

They'll normally give up if you have a clean case and start talking about going to small claims court.

This review is different in that I was hit by a driver insured by state farm. They have a habit of trying any stunt they can to blame the victim or the innocent driver involved. It does not matter on the kind of evidence including photos and police reports. It's a tactic they use to see if the opposing party gives in. That way State farm saves huge amounts of money in claims each year. Search fot it and read about it.

NONE

State Farm is the absolute worst auto insurance company on the market, if you are interested at all RETHINK!!! I switched from AllState just to save, and believe me, you get what you pay for. Customer service, or lack of in this case....

Local agent support

Claims department

I've used the same agent for 19 yrs. and have always been very happy with the service. Filed a claim and the claims department has caused me to start looking for a new insurance company.

Cheap insurane, but if they won't pay up on a claim what good does that do?

Don't want to help you when you need it. Lied about coverage.

We have had State Farm for FOREVER and never once had a claim. Recently we had to make one and our local unit assured us everything was covered-no worries! When the assesor called she said we were not covered at all (because of some little rediculous loop hole) and now our local agent is denying she said we were covered! We are now looking for new carriers! I wanted to change after what they did during Huricane Katrina, these ppl are greedy liars.

http://www.insurintelligence.com

http://www.insurintelligence.com

I want to say I really like their service. I appreciate very low rate for the service that insurance company give to me. I had 2 accidents and all not my fault, but my rate is not keeping raising as with other companies. Check out this reviews on my site http://www.insurintelligence.com In the category auto insurance I describe my experience with with this auto insurance company.
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Cheap rates,

Cheap coverage, lies, the assessors never speak to people directly. They don't give a crap about anything but getting your money

Awful..Buyer beware!!! I was stopped at a light, some teenie-bopper crashed into me and somehow hit me so hard the trucck was knocked into 4WD and won't come out. State Farm refused the claim, said I *MUST* have been driving around town in 4WD and never noticed. The truck is unsafe and undrivable and although it was driving fine before I stopped for the light they will do NOTHING to make the truck drivable again. DO NOT TRUST THEM, THEY WILL SCREW YOU!!!!!!

When they cared about my business they were satisfactorily responsive.

See story above.

Although I and my family have moved within the state of Michigan over five times since 1987, we have remained loyal to the Tom Rossi Agency, State Farm Insurance in Portage, MI. For twenty years I have paid our premiums in full and on time. What I at once thought was a competent agency has let me down.

Yesterday I received a Notice of NonRenewal from State Farm Insurance letting us know that as of 9/18/07 they will no longer cover my car. This is due to the fact that in the past 3 years the combined [State Farm] points I have accumulated puts me over the threshold of insurability. One accident was me running into an ice patch into a snow bank this past winter and the other was me backing into my dads van in my driveway on Christmas eve two years ago. Both of these accidents were minor and no one was injured.

Over the last three years I have received two speeding tickets were 60 in a 55mph zone and one other one was going 79 on the freeway in a 70mph zone. I drive 35,000 miles a year for my work so the likelihood of a speeding ticket is naturally greater.

What I found out today is that in the state of Michigan, if you have two accidents within a three-year period you automatically become uninsurable within mutual auto policies. This information would have been valuable to me before placing my last claim. Tom Rossi had no such courtesy in letting me know what the end result would be of that claim.

You would think that as a loyal policyholder I would have been the simple courtesy of a phone call informing me that another accident claim would make me uninsurable.

I believe Tom Rossi is an incompetent agent and can in NO WAY be thought of as a “good neighbor”. My good neighbors would never treat me that way. Come to think of it- even my not-so-good neighbors would treat me that poorly.

Our sizable home and all cars are insured by State Farm today. Because of the terrible way we have been treated with one car, State Farm will now loose coverage on all our assets.

State Farm is a company that does not value my business even though I have shown loyalty to them for twenty years with all our homes and vehicles.

Easy access by phone, quick payments, very fair as long as you provide reasonable proof of costs/expenses

Silly rules that must be met before payments done. But easy to do

State Farm insurance for the auto. I have used State Farm since 1995. Over all been an excellent company. The only problem was when my agent became ill and was unable to monitor one of his staff and they made lots of mistakes. She was fired, and problems fixed.

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USAA auto insurance

I have had State Farm Insurance for a few years now. The agent I had, Mike Irwin of Lancaster Ca, was NOT someone who should represent a company that claims "like a good neighbor" because he is more like the neighbor from hell!!!! He was absolutely rude and has no idea what he is even doing. I wouldn't take insurance from him if it was free!!

Unresponsive, contradictory, impersonal service.
Too expensive.

I've had State Farm for nearly 10 years and never had to use my insurance. I assumed since State Farm is more expensive than most other companies they would have comperable service. Now that I've had to use them I find that there service is pretty disappointing.

I called them on a small claim 5 times and each time the person I talked to promised to call me back and never did even though I specifically asked when they would call me back and waited beyond that time to call them. Also, each time I called I had to start completely over in explaining what was going on and I kept getting contradictory information every time I called. Only on the 5th time that I called did I get a return call.

Also, State Farm has been soliciting me at work. They've been calling me to try to sell me life insurance.

That is the final straw. Goodbye!