Allstate Insurance Auto Insurance

Allstate Insurance Auto Insurance 

DESCRIPTION

Whether you have a spotless driving record, acquired some blemishes over time, or just received your drivers license, the Allstate family of companies offers a range of products and services. In fact, one of every eight vehicles in the U.S. is insured with Allstate.

USER REVIEWS

Showing 91-100 of 118  
[Jun 19, 2002]
JR

Strength:

I cannot think of any.

Weakness:

I have found out that Allstate has a big problem with dropping people. I recently heard of a lady in this area that was dropped as I was with nothing on her record and their excuse was she didn't have a home owners policy with them! Also, another friend of mine was dropped several years ago for a couple of accidents, as well as another friends church when it was broken into and burnt to the ground. What a sick company!

I have had Allstate for 2 years. I had an accident in March. The total cost for vehicle damage for both of us involved in the accident was $1725. I have a speeding violation that is going off my record in August 2002. I received a letter that I was being dropped, but they would gladly move me to their Allstate County Mutual Ins. I found out through my agent this is their high risk department. My rates are going to jump 53% on a six month premium!!! OUCH! My agent says their is nothing he can do since he simply puts everything into his computer and it gives the results. I think I could get the same service without a local agent like Geico or Progressive. With this small accident I have made all kinds of phone calls to get status. My agent could not help me with any part of the accident. I had to call a different number and department for each individual piece of the case. I am very unhappy with this company and I am looking around for a new company. I have already been quoted almoste half by two other companies.

Similar Products Used:

American Family. I cannot get them where I live. They were awesome compared to Allstate.

OVERALL
RATING
1
VALUE
RATING
1
[May 28, 2002]
Rtiller27

Strength:

Not really sure, i guess i wasn't worthy of allstates great "service"

Weakness:

They don't know there heads from there asses.

I had home owners insurance through farmers on my mobile home. Never had a claim. I received a letter saying they were bought out, and to renew my policy would be about 100 more a year. I decided to check around. Called allstate and he gave me a great rate. About the same as Farmers was the previous years. He sent out an inspector, and the inspector swore i didn't have a skirt around the home. So allstate denied me service. So the agent went and took pictures of the home and e-mail them too allstate. Told me to call back in a couple days. Called back, was told he didn't have an answer yet, did this three or four more times until he told me just to go back to farmers, that he couldn't help. What a joke.

Similar Products Used:

State Farm

OVERALL
RATING
1
VALUE
RATING
1
[Apr 28, 2002]
David Clark
Model Reviewed: 1999 Ford Taurus Wagon

Strength:

I have not used their services to comment.

Weakness:

Cutomer loyalty non existent. Penalized for being a good customer with no claims.

I have been a continuous customer for 15 years, but now will never do business with them again! No claims, on both Auto and Homeowners insurance with them for 15 years. I don''t believe I was sent a bill for this most recent period, but can''t prove it. Nontheless, I recieved a phone call that they had not recieved my prmium, I callthem back the next day saying I hadn''t recieved the bill, but and I arranged the electronic payment of the bill the same day. They took my money, cancelled the policy, then wrote me a letter with a refund of my premium. When I called to try to straighten out what I assumed was some confusion, (after 15 years of my loyal payments of pure profit to their corporation) I was told that they were eliminating that line of insurance so I couldn''t get it reinstated, it didn''t matter whether or not I was sent a bill. Basically they did not want my business anymore period. If I wanted to write a new policy they would, but I''d have to wait 7 days, and it would be a lot more. Naturally I will shift my homeowners insurance away from them ASAP.

OVERALL
RATING
1
VALUE
RATING
1
[Apr 20, 2002]
jalapenolady

Strength:

none

Weakness:

customer loyalty

All State cancelled me after a five year relationship because I would reather give them money and/or a good check vs a bad check. Thay seem to like rubber. they got there money though it was late at times. I''m not one of the rich and famous that can pay all bills on time but I do pay my bills. and after five years you would think they know this. They also reported to a reporting agency that I had an accident I never had and now the report has caused one insurance to take me as a client.

Similar Products Used:

I am using another that cost less then all state now.

OVERALL
RATING
2
VALUE
RATING
2
[Mar 23, 2002]
SickBoy
Model Reviewed: Allstate Ins.

Strength:

Everything, Premimum

Weakness:

None

I have had Allstate ever since I could drive and they have always been helpful and I could never get a cheeper rate with ANYONE!!

Similar Products Used:

Dairyland

OVERALL
RATING
5
VALUE
RATING
5
[Dec 18, 2001]
dambroai

Strength:

NONE

Weakness:

Everything!!

WE just bought our first home and shopped around for homeowner''s insurance. Allstate had the cheapest by about $20 with the same coverage as other agencies, so we went with them. We paid the full year up front as needed to close on the house. With in 2 weeks, we received 2 additional bills for $150.00 more for our insurance! When we called the office, we were either told that the agent was unavailable or she would tell us that she was looking into it and would call us back. Well, she never would. The last straw was when we demanded to know why our premium went up $150 and she said she would call us back within a day or two with an explanation. Well, she never called back and we receive a letter stating that "Per our request, our policy was terminated as of last week", with a refund of only half of what we initially gave her 2 1/2 months before! So now we are going to be in trouble with our

Similar Products Used:

None

OVERALL
RATING
1
VALUE
RATING
1
[Nov 13, 2001]
Chris

Strength:

NONE. Everyone from the agent to the corporate office was a nightmare to talk to and deal with

Weakness:

EVERYTHING. They lie, cheat, and steal and should not be given one dime by ANYONE. Let them go bankrupt.

AVOID ALLSTATE LIKE THE PLAGUE!!!!!!! My wife was in an accident that did several thounsand dollars damage to the front end of her car. After the accident, the car would start but would run terribly so we shut it off and had it towed. Allstate fixed the cosmetic damage but ignored complaints that the engine was running weird afterwards. They flatly refused to run any tests on the mechanical parts of the car. Sure enough, damage had occured to the cooling system. The engine filled with coolant and destroyed itself. After having everything confirmed with a third party mechanic and presenting the evidence to Allstate, they told us we were out of luck and refused to pay a dime. Since we are far too busy to go through a court battle with them, we''ll just tell everyone we know about how crooked their practices are and how the world would be a far better place without these jerk offs.

Similar Products Used:

State Farm - expensive but I have never in my life had a problem with them

OVERALL
RATING
1
VALUE
RATING
1
[Nov 12, 2001]
Brian

Strength:

Our local agent was customer focused and helpful when my wife was in an accident.

Weakness:

The Corp bean counters just don''t get it. Many Americans still belive in the "invisible hand", and will go along with their shakedown.

Price gougers!!! We signed up with them last year, and things were fine until a few weeks ago, where just before our renewal they tell us that we need to pay for the 1st and last months premium up front??? They say that they are doing this to all their members??? Nice try. This is either a price gouging ploy to generate extra interest on the millions they will collect up front, or they are having serious liquidity problems and are insolvent. Either way, we refuse to do any further business with these snakes in the grass. If you offer monthly rates to your members, then you should honor your handshake and do so. To wait until the last minute, then demand 2 months premium when hard working familys are budgeted for 1, just before the holidays, is absolute crap. I would rather pay extra to be ensured by a company that is upfront and honorable, then to reward this shady Allstate company with another dime. Be warned, at best, some Wonderlick in there actuary dept dreamed up a way to make some extra cash on the hop. But most likely, they are insolvent and need to make quick money to cover their losses. Why else would you risk pissing off all your members with the shifty tactic I mentioned earlier? Any liquid company would simply forcast for the loss, raise rates accordingly, and go from there. But not Allstate, they are droping a bomb on everyone and expecting them to pay up. I don''t think so, dumb @sses.

Similar Products Used:

State farm (expensive)

OVERALL
RATING
1
VALUE
RATING
3
[Oct 11, 2001]
Henry
Model Reviewed: 98

Strength:

You only get good prices if you have no claims. If ever you have one.. they raise the price and will substantially reduce courtesy service everytime they open your file at customer service.

Weakness:

I have 2 houses and 3 automobiles insured with Allstate. Upon asking a quote for a Honda Prelude. They quoted me double of what others quote. THis is after telling them that i am a professional, not married, 1 claim and of the age of 26. Intolerable!!! Another words they don''t want my business. Nor will they ever get my business in the futur, I pitty them.

I had been a client of Allstate for over 4 years and now have decided to switch. Just recently I have had a not so lucky run in with a, Nissan Dealership in Laval Canada called Nissan Gouveneur. I left the car overnight to have it serviced and the following day had my aftermarket wheels and a number of miscellaneous items stolen from inside the vehicle. I asked Allstate politely to see into this matter and to repay my loss at a resonable time. It basicly took over 3 months to receive a mere 1/2 of what i payed! Mind you the whole time Allstate refused to take legal action with the dealership and insisted that i was my claim! This was done with alot haggling and headache. I found this very odd because I thought that Allstate was supposed to defend me, as a client! However I was very wrong.

Similar Products Used:

Royal insurance, Axa insurance, People Plus insurances

OVERALL
RATING
2
VALUE
RATING
2
[Oct 04, 2001]
JerseyCarl

Strength:

None.

Weakness:

Will only take on lousy drivers so they can charge the higher premiums. We are required to have insurance in NJ and didn''t want anything to do with us because our records were too clean!

Heartless, money-grubbing worms.

Similar Products Used:

State Farm (good), GEICO (bad)

OVERALL
RATING
1
VALUE
RATING
1
Showing 91-100 of 118  

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