I'd like to give them credit for hiring young people but I don't think they do this out of any sence of helping them. I think they do it because they're cheaper.

They hire young people and don't give them enough training to do a proper job,which is handle the repair of your car.

I own a auto repair shop and have had many many encounters with Progressive Insurance Co on the claims end of auto repairs. First they will try to steer your repair to one of their repair shops where they have complete control of the repairs to your car. Now please realize that your intrests and their intrests in your car are miles apart. Yours naturally are to get a quality and safe repair in a timley fashion but theirs is to repair it as cheaply as possible and when there's a problem (and there will be!)who do you complain to? So don't go there and pick your own repair shop. Now I have to tell you right up front that they'll throw in all kinds of road blocks.They'll drag their feet. They won't want to pay for proper repairs. They'll want to use non OEM (original) parts on your car. In short,they will do what ever they can to cut the cost of the repair and they don't care about you or your car!! Please understand that you've become an expence to their business. Most insurance companys operate in this manner, to a point, but progressive is, by far, the worst. But there is hope. If you take your car to a reputable body shop, they will supervise your repair with the insurance company. They're the experts that know the good parts from the junk. They want to do a good job because they want your business again if you need it. And how do you find a good body shop? Don't go for adds on TV or adds in the newspaper. Ask your friends and neighbors. They'll know. If you want to know who the good insurance companys are, e-mail me: larrylawrence946@hotmail.com. I'll tell you!

Their commercials. Every time I see one I want to throw something at the TV.

Everything!!! They are nothing but scam artists!

I am currently fighting Progressive Michigan Insurance for severe injuries I sustained in a rear-end collision. They are fighting me on this. I've lost my home, good credit rating(unpaid medical bills, foreclosure) and am about to become homeless. They are hiring Drs to lie on medical reports that there is nothing wrong.

Since I probably won't receive any compensation from Progressive insurance, guess who will be paying for my medical needs, food stamps, shelter, etc...? You, the taxpayers. Sorry.

I have brain damage, multiple spinal injuries, etc... Now their lawyers are trying to find a away to blame me for part of the accident. I was sitting at a red light. They are trying to say my brain damage(positive MRI) is nothing but pre-accident depression and psychiatric problems and that my spinal injuries(positive MRI) are really from arthritis. Nine herniated disks and radiculaopathy...give me a break! I also suffer from post accident seizures.

They also kept emphasizing in that I never attended high school (what the hell does that have to with accident?) (have college degree though--they didn't want to hear about that) My work history, etc... A lot of questions in deposition were asked in a very confusing way getting me to answer ways that I never meant to. They are very aware I have processing and memory problems. They will do anything to win the case.

For those of you that believe that Progressive has been good to them; think again. All positive reviews I have seen for Progressive have to do with vehicle damage, not people's injuries. See what happens to you when you get injured and it's not your fault. They will fight you tooth and nail not to pay you.
Just do some internet searches on injured people getting messed over by insurance companies. Most of the cases here in Michigan are being tossed out of court because of the Kreiner decision in 2004. They are fighting any fix to the Kreiner decision saying it will open up the gates to frivilous lawsuits and will raise insurance rates. Another lie! Those kind of lawsuits have been gone for years here in MI and as far as the rates going up, most of what you pay for insurance is for collision, not injuries.

Oh, and forget about purchasing underinsurance/uninsured coverage(insurance in case someone hits you that's under or non-insured). I bought the insurance and now they don't want to pay it. So, now I am fighting 2 insurance companies. They won't pay my lost wages, although law here in MI, my medical bills, my household services, etc... (PIP benefits) The medical insurance for life law is a joke. My lawyer states I will be fighting them the rest of my life on getting them to pay for medical costs having to do with accident.

Why should the taxpayers have to pay for the insurance companies greed? Profit over People is their thinking.

This crap has got to stop! People deserve better than this.

Adjuster worked with me every step of the way.

none

Great insurance! I had a very bad accident and my car was determined totaled. I received a fair amount for the vehicle and the adjuster came to me and worked with me every step of the way.I would recommend them to everyone.

None

Bad service, slow claims processing, deliberately undervalue vehicles

I had an accident where my car was considered a total loss. The adjuster was a jerk- he undervalued my car and at first denied my right to an independent assessment. When I argued with him, he started yelling and calling my car "that thing." I talked to his supervisor, who didn't care at all. I later had a meeting with him, where I stood for an hour in a cubicle shared by four people, because I was never offered a chair. Never use this company- their service is terrible and they make money by ripping off their clients.

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Geico, State Farm

Just wanted to point out the rude replys slamming all reviews...looks like they have employed a batch of thugs to post replys to reviews. Beware these goons might have your policy information and target reviewers individually if they have enough information in the review.

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Geico, all state, farmers

http://www.jobvent.com/companyBrowse.php?CompanyID=232

http://www.jobvent.com/companyBrowse.php?CompanyID=232

http://www.jobvent.com/companyBrowse.php?CompanyID=232

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http://www.jobvent.com/companyBrowse.php?CompanyID=232

Easy customer service, reimburses deductible quickly when not at fault, valet service for car rentals, premiums did not sky rocket after at-fault accident.

Does not thoroughly check car's accessory systems are working prior to informing us to pick up car.

I've been with Progressive for 3 years now, and had 2 accidents in 1 year - the first accident was cited to the other at-fault driver. Progressive was very helpful - I paid the deductible and was reimbursed in a month. The 2nd was a fender bender from bad weather (my fault), and the car was returned in less than a week. The only problem I've had was at both times, my alarm system was not working when I went to pick up my car and that delayed pickup by another day (also meant I had to take time off work again!)

cheap

a$$holes, liars, rip-off artists, not trustworthy

this company sucks. my wife was in an accident. she was hit by some one with no insurance and progressive is not the least bit helpful. all they cared about is the pre-existing damage and are ttrying basically to give us the least amount possible for our car.
they've changed figures after i have put up a fight, they also apparently have an extensive knowledge of how much time and money it takes to fix small dents and key scratches around the driver door key hole. over $3000. and thats at their 60% of what it should be bullsh*t.
they are great if you don't have a problem with your car. but don't get in an accident that's not your fault, cause they will fu*k you. hard.
i will never have progressive insurance again after this is through, and i will tell everyone that i can, to do the same.

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you'd be better off with no insurance at all.

Easy to get from their website. As long as there's no accident, there's no problem.

Progressive tries to "trick" it's members into fixing their vehicles immediately after the accident, regardless of fault- which the member will then lose their deductible.

I've had Progressive for over two years now, and they are extremely easy to deal with, as long as there's no accident. I was rear ended, not at fault, but they still want the deductible, and will not help pursuing the other parties insurance. No one has answers, but are more than willing to transfer the call to someone else who has no answers.

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I was involved in a similar accident with Liberty Mutual, who fixed my vehicle within three days, and charged the other insurance company.

Customer service!

I have dealt with the reps at the Coon Rapids, MN service center on a number of occasions to deal with my flooded (and thereby moldy) Jetta. They have always been pleasant, informative, and helpful. They really went the extra mile to make me happy after the initial work failed to remove all the mold from my car. They have now replaced the interior and it's much, much better. When I've dealt with the folks on the phone, they have also been very helpful. They know who else I talked to and what I talked to them about.