Style and driving handling. Extremely comfortable, roomy and fun to drive.

With 8,000 mi on the car, I already had an ignition coil blow. The dealer mechanic told me VW knows that there is a problem with the 2002 Passat ignition, coils but they will only replace the one blown. That's comforting knowing I might once again be stuck without a car (dealer service closed on weekends), or better yet stuck on the roadside particulary when I drive through a bad neighbourhood everyday. They should recall. While opening my rear door and simultaneously closing the front door, the chrome trim on the two doors caught each other and bent, chipping the paint and nearly bending/denting the door. Apparently the chrome was mounted incorrectly. Dealer initially thought I did something wrong, then several Jetta owners came to him with the same complaint/problem. I would be a whole lot happier if the VW manufacturer and dealer did their job better...the car istself is fun to drive.

I enjoy my car, except for the repairs I have had to take it in for. Dealer also scratched the crude out of the finish of my car leaving buffer marks all over the paint. Dealer refused to fix the problem and VW manufacturer would not force them to do so. I would have had to hire my own laywer to get them to pay the $150 to remove scratch marks...so now I have a new car with buffer marks all over the black finish. When I bought the car, delear service had loaner cars (one of the reasons I bought from them). They discontinued thier loaner program.

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Toyota Camary...not at all impressed with that one.

For more than a year I had only one visit to repair shop for replacing a burned front day-light bulb. Just in case, I purchased 72 mo/100K miles warranty.

No cruise control indicator, missing design feature or something for opening/closing the heavy trunk while VW did not offer a color-coded spoiler which can serve above 'handlebar' need; velour beige upholstery sticks to any lint and fabric; auto-door lock when 6 mph and above is very noisy (actually this feature is already improved for 2003 model); premium gasoline

1.8L Turbo 20-valves engine performes as many V6 engines on the market and it is the cost-effective and fuel efficient option. This car as built-quality and performance should be compared not with Accords, Camrys and Altimas, but with A4, BMW, SAAB, and Mercedes C-series. It is a value/best buy winner for cars under $40K range.

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Camry, Accord, Avalon, Subaru, Mazda 6

Could be new warranty- it is the only way to survive. Everything is normal without dissapointment and only.

Extrimely low quality.7000km on it now but had been in shop 6 times - mostly with electronic stuff for brakes. Expencive on parts and workmanship.They too overconfident with qualification and sometimes know nothing and can't advice at all.

Defenetely cheaper than BMW,Audi etc. Real competitor with Subaru only. Looks not bad, finish of interior and exterior is fair. Overall quality is way too lower than expected. Bad on premium gas.

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Passats, Golf, BMW 525,M5,BMW325,320,Opel Omega,Senator, SUV's, Audi A6, Lancia Thema etc.

Good looking, german made vehicle. Very solid ride.

After 2 years / 40,000 miles, I replaced two tires and 3 bulbs, and just learned that my steering rack needs to replaced ASAP (problems occured all within 2 weeks). Since the vehicle is a 2001, I am stuck with a lame 2 year / 24,000 mile warranty. The steering rack is going to cost me $1800, in which VW has offered me part only replacement at no cost. Labor is going to cost me around $700 of which I don't think I should be responsible for. Who has ever heard of a "steering rack" failing after 2 years? VW customer care, doesn't really care.

The GLX has all the bells and whistles you need. But after 2 years / 40,000 the car starts having problems. I would never buy another VW.

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None, but I am looking at Subaru. You should too.

looks great.

throttle response is weak.trade in value is horrible.i'm trying to trade up to a $33,000.00 vehicle , and can only get $15,500.00 for the passat. where is that great trade in value that was talked about when i was purchasing the car? for some reason you can't find a used passat with 15,000 miles for under $ 20,000 on there lot.

going from an eagle talon , to a passat seemed to be a big enough jump to a family car. but 2 car seats later , it's just not big enough.

* pretty zippy * looks nice

Been in 8 times for the following issues: * 5 failed ignition coils (6 visits) * a computer display issue (2 visits) * cracked pollen filter (dumping all rain water into the rear passenger side foot well) (3 visits--and they still didn't get the water out) * grease stains left by mechanics on headliner and hood (1 visit) * speaker short (1 visit) (Obviously, some visits took care of more than one problem.) So, although when this car is running I'm extremely happy with it, it is absolutely ridiculous to have been in the shop 8 times. I had my Honda for 10 years and only had to bring it in once! Thankfully, VW has a standard 4yr/50K now!

This was a big step up from my 92 Civic DX (no power anything, about 90hp) and so it certainly shines in performance and styling. Seems to have good value in its class...It seemed more nimble than the Maxima, and had better styling. I have the leather and luxury packages.

Quality fit & finish Excellent driver to road feel Smooth, quiet and peppy engine Classy Looks Lots of standard features/extras Solid build Roomy Interior Stylish Body Design (A real head turner) Outstanding Monsoon Sound System And the list goes on...

With a top notch car like the Passat, the VWoA should ensure that all mechanics are trained properly to possess the knowledge it takes to provide the same top notch repairs, living up to the VW name and customer expectations.

After reviewing 150 of the 203 reviews on this page, and reading how some classify the Passat as a cheap version of an Audi A4, I felt compusled to immediately respond. I'm totally impressed and satisfied with my Passat. I truly believe VW has taken into consideration the feedback of the consumers and have built the 2003 Passat with consumer feedback in mind. I feel as thought VW has up the quality Passat to put it on an equal level with the A4. Everything else is a personal preference. Dollar for dollar, the Passat is everything you can expect to find in a top quality in a family sedan. With 29 years in Germany, I know the difference in workmanship and quality, and this car is every bit its money worth. Dealer and customer relationship is not a reason to slam bash the Passat. I would recommend buying a Passat any day over the Accord, Camry or BWM. The question is, "How much do you want to spend and what your expectations are". If problems with my Passat arise, I will hold the VW dealer's feet to the fire for his support. That part of the agreement. Thus far, I've only had nothing but positive relations with the VW dealership and workshop.

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Toyota Camry, Audi A4 and Passat.

Sophisticated interior/exterior finish and very good european handling.

Electronics problems that plauged the earlier models seem to still be there. Problems with fuel sensor, headlights and instrument panel. Could use stiffer springs. Warranty was weak until they updated it for 2002 models. 2001.5 buyers must suffer though with 2year/40km warranty

Car has proven to be troublesome at times. VW had to repair the fuel tank sensor in the first 3 months. I am now having problems with the headlights and the instrument cluster.

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Acura CL

Performance upgrade capabilty: Solid, quiet ride: Spacious. Great mileage and performance.

cup holders,interior fabric shows every bit of dirt.

I purchased this new in 99. This is my 5th VW. This has been the best as far as reliability. I upgraded the chip performance engineering in VA. The performance of my 1.8t went from average to fast. I changed the air filter to a K&N. The car now gets better mileage and will out accelerate most 6 cylinder sedans in the same price range. According to an article in Car and Driver the 0-60 improves to 6.6 when equiped with a manual transmission.

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VW Jetta 89, 96

Interior finish is nice Tiptronic is handy (automatic trans lags too much) Ride is very smooth and quiet. Ample passenger space.

Reliability. Poor acceleration. Seats and seatbelts collect and transfer lint. Very small storage console. Premium gas.

I am disappointed with my Passat, especially after finding so much research that praised the 2002 model. I have had it worked on twice in the first 4 months, once for a fuel relay sensor, once for the ignition coil malfunctioning. On top of that, I had a burn mark on my passenger door that I'm sure was caused by a mechanic's light, but they won't do anything about it. My 10 year old beater was just as reliable as this new, highly rated vehicle. The 1.8T does not have nearly the pep that I read about, so I just cruise along, and get passed by when leaving the toll booths.

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Honda Accord