Enterprise Rent A Car Car Rental Company Car Rental Companies
Enterprise Rent A Car Car Rental Company Car Rental Companies
USER REVIEWS
[Mar 13, 2012]
Philip Broske
Model Reviewed:
Corolla
Strength:
none
Weakness:
signing contract in the pick-up lot at night in the dark.
I ordered a car online from Enterprise and sent a confirmation (Nissan Versa, Toyota Yaris or similar). Upon arrival I was told they had no compact cars available and would have to upgrade to an economy car at twice the price. When I went to the lot to pick up the car the attendant asked if I wanted a corolla or a Yaris. This feels like the old bait and switch, which I haven't seen in awhile.
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[Mar 02, 2012]
Joan Plato
Model Reviewed:
Trailblazer
Strength:
None
Weakness:
Worst Rental Company ever. Rented a car in Billings, MT that turned out to be defective. The tires were bald, vehicle didn’t start one morning, there was no ice scraper even though it was winter. Upon return, I tried to get the clerk at the desk to look at it, but he didn't want to go out. Instead, he gave me a 10% discount for the 'inconvenience'. A few weeks later I received a bill for damage to the car! They claimed the tires were flat. I told them they weren’t flat when I returned it, but they were bald. I put on less than 500 miles so I did not cause the tires to go bald. I have been unable to resolve this with them. As an FYI they now also own Alamo & National. I will avoid the 'Enterprise Family' like I would the plaque. Similar Products Used: Thrifty, Budget, Dollar. |
[Jun 14, 2011]
katherine
Model Reviewed:
camery
Strength:
There are no strength
Weakness:
They have no class.manners. I went to eureka.ca enterprise to rent a car that insurance was going to pay for.however I was going to pay the deposit in cash..that set off a negitive chain reaction that ended in me walking out with no rental.but looking at other reviews of enterprise the universe saved me from them Similar Products Used: None |
[Nov 25, 2010]
Jamu
Model Reviewed:
Hyundai
Strength:
Clean car
Weakness:
poor inspection of the vehicles
I rented a car for long weekend (3days) couples months ago from Enterprise (Fisherman street) Brampton, Ontario, for 150.00$ excluding insurance coverage for plus tax. I have been rip-off/swindle. The agent asks me to take insurance, but I refused and I told him “I have my own insurance”. He threatened me, saying you have to pay if anything wrong or if any accident happens. Still I refuse. When I returned the car, everything was fine, no damage. The agent calls back 2 days after, saying the car has dent damage on the bottom of the car and I have to pay for it. I tried to explain the inspection wasn’t done properly, and the agent didn’t look underneath the car. No, they refuse to listen and said:” see, that’s why we ask you to take the insurance”. I had to pay $450.00CAN extra for small dent under the car. Similar Products Used: I do not recommend this location or this company |
[Oct 01, 2010]
ljr
Strength:
Absolutely none
Weakness:
SCAM Got a car from this company after being in an accident.
Similar Products Used: none |
[Aug 17, 2010]
Debra White
Strength:
Enterprise will not rent to disabled people becuase they "Do not want the liability." Do not rent from them!
Weakness:
Enterprise will not rent to disabled people becuase they "Do not want the liablity." Do not rent from them! Do not rent from Enterprise! They do not rent to disabled people becuase they do not want the liablilty. Support the disabled and rent from someone else. |
[Jul 20, 2010]
charmed2401
Strength:
none, at all, it was a horrible experience
Weakness:
everything about this entire company i was rear-ended and forced to rent a car from enterprise due to the insurance which dictated which company to use. when i was given delivery of the vehicle they delivered a salt coated car that hadn't been cleaned since one of the many snow storms that passed through the area.
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[May 14, 2010]
G Kaplan
Strength:
None. This was a terrible experience.
Weakness:
If this is how you treat customers, I'll never be back again. Rented a car for three days while my car was in the shop. When I returned it to Piedmont Road, Atlanta location, Manager Matt Baker told me, after he had already charged my American Express card $261. that there was damage to the car. When I objected, he showed me a slight indentation on the edge of the roof.
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[Feb 19, 2010]
charles88
Strength:
None
Weakness:
Ripped Off by Enterprise! We had a free Enterprise rental while our car was in the shop. We only had the vehicle for one day. When we returned the car there were no issues. Six hours later they call us to tell us that they are going to charge us $75 for a detailing fee because of excessive dog hair in the vehicle. We do not own any animals at all and only had the vehicle for 1 day.
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[Feb 02, 2010]
D Smith
Weakness:
Poor customer service Company wouldn't return phone calls when trying to book rental. Car was booked for a week, company called after 4 days looking for the car. Mistakenly left garage door opener in vehicle. Instead of calling when it was found, they put in lost and found. When I called to enquire, they (surprisingly) don't return phone calls, even when they say they will call back. Won't do business with them again ever. |