Good relationship for over 30 years

SF dropped my daughter after she had her license suspended without cause or notice. The agent was sympathetic but the underwriters rule.

I'll be looking for another ins company

zero

i made payment arrangments to pay off a claim i had with them. i paid the claim off a month early and they suspended my license with the state and never told me i was supposed to request paperwork from them to have it unsuspended. it should not have been suspended in the first place. now i am trying to get the paperwork from them and now i have talked to them twice once on wednesday and then today (monday). on wed they told me they would send me the paperwork i needed and it would take 3 days, still have not gotten it. called them today, they said it will take 3-5 days. when i asked for a supervisor i told the sup that i wanted it emailed to me, he said 24-48 hrs, i told him that was unacceptable and he started giving me lip. because someone at state farm and their associated law firm, wilburn and associates did not do their job in the first place i am not able to drive my car and i got arrested for having a suspended license that again should not have been suspended in the first place! Someone at Statee farm needs to get off their ass and make this right.

Never do business with state farm or wilburn and associates if you can avoid it. they are not worth the time or effort

Local office genuinely tries to help.

Corporate offices do not care about their loyal customers, or about who is responsible for accidents. They do not understand that their customers do not want accidents to happen.

I had no problems at all, until claims were filed. This company notified me that my account was going to be cancelled due to an excessive number of claims. I was not at fault during any of the accidents, and I had the police reports to prove it. They didn't care. They will remove me from their insurance at the end of next month. This is an awful experience, and I will remove all my other policies (life and home) from there as well.

None

Slipery company. Only after the money in your pocket and dont want anything else to do with you.

Was Insured with state farm for $210 a month. Then all of a sudden they started taking $265 a month out of my account without telling me. Went in to the local state farm office and asked them why. nobody could explain why, said it was the head office that did it and they could not explain it but it was still going to be taken out every month. Im going cancelling my policy now with these thiefs.

met legal requirements

no customer service

Someone broadsided me. totaled my car. The agent with whom I had paid premiums for over a decade was totally useless; provided no help, direction. It was like dealing with high schoolers. Had to retain lawyer because they refused to help. Too stupid or too lazy? Doesn't matter. They didn't do their job. Changing carriers as soon as I clean up this mess.

Similar Products Used:

been with State Farm too long to compare. Will update after I've changed carriers.

None!

They lie and say they'll give you a peace of mind, but they'll just cancel you if you ever have a claim.

Do not ever trust State Farm Insurance. They are only there if you are NO risk. I've had them since I was 16 (am now 49). I've had them for my auto, homeowners & life insurance. As long as there's no claim, no problem. 2 years ago, my then 15 year old son took my car without permission to mail something at the post office. He clipped another car & took off. It was minor although it was a big issue for me. It did not cost State Farm much is what I mean. Just now, they are cancelling me for that incident in October of 07. It's September of '09. Out-of-the-blue. I've never had an accident or claim with them in all the years I have had them. Do not trust them. they are not there when you need them. They only use you until you cost them something. I never even got my car fixed because I was worried about my premiums going up.

Cheap price

Cheap coverage with no concern for customer satisfaction.

Had full coverage insurance on my car with State Farm since it was driven new off the lot. When the car was about 14 years old, I had a small accident with a chain where my windshield was broken and the hood was dented a little and the radiator was cracked. State farm insisted on totaling the car else I got nothing. I just wanted my windshield replaced. If I let them total the car, I would have to pay about $500 for it to be re-titled as a salvage which I definitely did not want. The cost of replacing my windshield was less than what they would give me if I let them total the vehicle. But they knew how long we had the car and that we wanted to keep it, so they used that against us to save paying a claim. Looks like they would look at how long I paid insurance to them and work something out. They are not that kind of company. They only look for profits. They don't get that satifying customers will give them more profits in the long run.

Similar Products Used:

none

Collecting preminums

Paying claims

State Farm is the sorriest company I have dealt with in my 52 years on earth. Period

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USAA - Great Company

they make it sound good and at the end you get a slap in the face even if your vehicle was fully insured

rude and liers

DO NOT INSURE YOU VEHICLE WITH STATE FARM INSURANCE!!!

my sister had a 99 saturn with comprehensive collision that included theft, fire, and other damages that the state farm assured that they wouls cover. the car caught on fire when she was on the free way and she called the fire fighters and police, the officer gave her a police report and when she called the sate farm they said they will not cover it because due to mechanical problems??? I WAS VERY UPSET AND CONFUSED,they are LIERS AND THIEFS!!they make it sound good and at the end you get a slap in the face even if your vehicle was fully insured, rude and liers

I use to Love State Farm. NOT NOW GET OUT FIND SOME ONE NEW NOW!! We just had a Tree fall on our van, while driving down the road, county fault, so I know state farm will file claim with county for refund. It started out that the offer was for trade value and not including all the extra's that ours had, DVD; Bose; power sliding doors etc... after a week of fighting and SF telling us that we now only have 3 days left on our rental we have no choice but to take whatever the offer and run! Fine came to terms with that but NOW today I go to remove all my personal items from my wrecked,totaled van and it has been moved, know one can tell where my van is and where I items are so I can go pick up. Do NOT use State Farm at all. I am still with no car and no money, and now out a Sirus Radio and extra's