Geico Direct Insurance Auto Insurance
Geico Direct Insurance Auto Insurance
[Mar 20, 2001]
Don
Model Reviewed:
1999 Saturn SL2
Strength:
None, Gieco S-U-C-K-S !!! They wanted 875.00 every six months to insure a 1999 Saturn, full coverage, with two drivers.
Weakness:
Their bogus radio ads that GIECO bombards us with in this market (D.C.), stating " GIECO Drivers save an average of more than $240 on their insurance rates" BS. I contacted three other insurers, I was quoted a lower rate from each company. Gieco is well known in the federal sector as "One Accident Geico", because after the first claim you either get the boot or your rates are raised so high you have to get a second job to pay the bill, best advice, stay away from GIECO Similar Products Used: Nationwide 1200.00 per year |
[Mar 11, 2001]
Steph
Strength:
None
Weakness:
None ISSUE # 1: Similar Products Used: None |
[Dec 19, 2000]
Nick Stockdale
Strength:
Claims/ Emergency Road Service Simply the best for the price! Agents and cust service reps.
Weakness:
none I have been extremely pleased with GEICO. Their rate was $250 less than Progressive and the agents and customer service reps were outstanding! Even when I had a couple of tickets their rate was still lower, but I still would have paid more simply because of the excellent staff they have there! They were knowledgable and friendly. I would highly recommend to anyone who wants to deal with company that treats you fairly and friendly. I had to call their emergency road service when they tire on my Explorer went out. They first made sure I was safe and secure and then looked for and sent out a tow truck to me promptly. When the tow truck came and fixed the tire, I just signed the bill and was on my way. No hassles. Unlike AAA where you pay big bucks, but get terrible service in return. The tow truck guy told me that they will take a service call from GEICO first over AAA because they are so easy to deal with and they get their money. He also said he likes dealing with their claims unit because they seem to treat eeryone fairly and quickly. Luckily I have not had a claim, but it seems that they are up to par on that end to. It gives me peace of mind knowing that GEICO is on my side. Stop wasting your time and money on rude arrogant independant agents and call GEICO NOW. Similar Products Used: Progressive, Allstate |
[Nov 07, 2000]
James
Model Reviewed:
1993
Strength:
Great claims settlement- they didn't haggle to just patch things up on my accidental restoration (but this might be a result of the shop's iniative). Claim was paid ASAP, and I had a choice of any body shop.
Weakness:
If you mess up (ticket, liable accident) they WILL crank your rates, and seemingly don't come down after the ticket is older than 3 years (even though they say the ticket is insubstantial to your rate after that time). I started w/ my '93, brand new, 21 years old, at 65 bucks a month (albeit a different residence). When I had my first fender-bender (I was liable 100%), although I was driving another old car (that had liability insurance through Geico), the payout was about 1000 bucks to the other driver, and as a result of this incident, they DOUBLED my insurance rate, although I had been with them for a couple of years. After the ticket fell off, and I was also 25, my rates still didn't reduce (read: vindictive underwriting dept.). Then, I had my second fender-bender (100% liable again, should've fought thte ticket), my rates skyrocketed from about 120 bucks per month for full coverage in Anchorage at age 28 to 280 bucks per month!!! (the payout was about 14k for my car and the other) After 6 years of continuous coverage w/ Geico, they REAM you up the a** of you have an accident with yourself at fault. As my policy was renewing, the underwriting dept. needed a form to be signed my myself allwoing them to check my driving record, but after having moved from one state to another, it was lost in the mail. So I requested another copy, to be faxed, but the underwriting dept. faxed only the cover page. After probably a couple of dozen phone calls over about 3 weeks to get the customer service representatives to get underwriting to send me another form to sign in order reinstate my policy (which had been cancelled in the meantime due to not receiving my signed form), my insurance coverage had lapsed for more than 1 month, and BINGO!!! higher rates due to this fact of a lapse, now I'M PAYING FOR UNDERWRITING'S NEGLIGENCE AND VINDICTIVENESS. Therefore, I logged onto PROGRESSIVE'S website, and scooped up a policy for 60 bucks per month as compared to Geico's 110 bucks permonth (both liability), TA-TA Geico!!!!!!! 280/month full coverage, wouldn't recommend! Similar Products Used: Progressive- thoroughly beats Geico!!! |
[Nov 09, 2000]
Fred
Model Reviewed:
2001 Jetta
Strength:
Online Policy, 24/7 support.
Weakness:
They ripped me off. Geico quoted me at 1500/year for my new car. It was comparable to the other low rates, so I went with Geico as they are a national brand. A couple days later, I get the paperwork in the mail and they have raised my rate by 1000 dollars. Yes folks, 1000 dollars without my approval or even my consultation. Whatsmore, they already withdrew the money from my account. I'm a very low risk driver - 1 ticket in six years, no wrecks of any kind. Plus I am an engineer who makes a great salary for my age. This sort of BS will get around eventually. I cant imagine there are any people happy with Geico after the way they seem to treat customers. Similar Products Used: Allstate - doesn't compare. |
[Sep 30, 2000]
Vance Lizza
Model Reviewed:
N/A
Strength:
After a total of ten hours calling numerous insurance companies, Geico was 2nd lowest. Geico is available 24/7. Mercury (the lowest, only $24 less) maintains "banker's hours." Every person I have spoken with has been exceptionally polite and friendly. The rates go down further with longevity. The premium can be paid via website. And of paramount importance, they leap upon claims ! They do not waste any time ! Getting a temporary replacement rental was exceptionally easy !
Weakness:
Their prefered repair facilities need far more monitering and supervision. Presently $478.00 per semi annum. I do recommend GEICO to anyone I can. Similar Products Used: Cheaper than: 21st Century, Progressive, AAA, State Farm, ISS, every company I contacted except Mercury (Geico has much better hours, and doesn't require copies of past 5 years policies.) |
[Sep 28, 2000]
Bj Thomas
Model Reviewed:
97 eclipse GSX
Strength:
Hmmmmm, some of their ads are funny.
Weakness:
Some of their ads suck I would not recommend this company at all. I brought a 97 eclipse GSX turbo and I was 26 years old. I needed inusrance and geico charged me $740 per 6 months. When I turned 27 they didn't lower the rate. I finally decided to research better companies but most that I looked at was higher or equal to Geico's rate. Luckly heard abou progressive. I am now paying paying $440 with progressive per 6 months and I also got into car accident right after and progressives claims department took care of everything real fast. After I switched Geico was interested in negotiating my rate. Sorry geico, never coming back to you Similar Products Used: Progressive. number 1 in my book for price and service |
[Sep 28, 2000]
Bill
Model Reviewed:
1998 Mazda 626 ES-V6
Strength:
Online policy information, efficient billing, never have had to wait on the phone for more than 60 seconds
Weakness:
Not very cost-effective, those stupid commercials I'm currently paying $640/6 months. I had one speeding ticket when I signed up, got another 2 years later. My rate actually went down after the first one fell off. I'm looking forward to what'll happen next year when this one falls off too. I have no claims, ever, on auto insurance. BTW, I have max. coverage, 100/300/100, and all the extras on my leased vehicle. Similar Products Used: Allstate - about even, Joe Schmoe Insurance...my car dealer signed me up with some dweebs because GEICO won't take you as you buy a car. They cost more by about 80%. |
[Sep 10, 2000]
Doris
Model Reviewed:
truck, car, van
Strength:
Prompt payment of claims. Politeness of the personal.
Weakness:
None Would recommend. The price can be adjusted to suit the type of insurance you need. Similar Products Used: Allstate- use it and you are out. We had had the insurance for 10 years. Husband had a wreck and I had a windshield broken. Filed the first claims that we had ever filed for these. Insurance was canceled. Did not pay fully for wreck repair. Waited forever for the money. Never again. Thumbs down!!!!! |
[Aug 10, 2000]
Sean
Model Reviewed:
2000
Strength:
Not much- their rates are cheaper than most down here in Texas as long as your driving record is spotless.
Weakness:
The call in reps don't know crap and aren't interested in your satisfaction in the least. Also- God forbid you should ever have to submit a claim on your PIP. 3 months and I haven't seen a thing from them. I currently pay $149.00/month for me and my girlfriend on a '99 Explorer 2dr and '89 F-150 4x4, that was until I sold my truck and she bought a new Ford Focus. From there my monthly went up almost $200.00 to make up for the new car. My policy renewal came in the mail last week and they graced me with a $50.00/month increase because I was in a wreck in May(not my fault) and I filed on my PIP. Overall, they suck. Similar Products Used: Allstate- sucks |