Rates are good if you qualify.

Company sucks in taking care of claims appropriately and they say they are customer oriented but they are not its about the quotas and the money they can pull into the company from the quotas.

I use to work for Geico. In that time period they would make us do things that seemed borderline legal. Most ppl may not know they have a 4 Company placement that way they can take your business. However, in CA GI placement which is a prefered placement can't be done over the phone it has to be done by mail. This is because they will take the business only because the state says they have to, not because they want to. Well I worked for them I too had a claim on my vehicle where I was at a 4 way stop. It took nine months to get it straightened out and on top they ruled against me even though I had the right away during the accident. It was after this I left the company. Geico has a 79% turnover on employees in the first year, the stress levels are so high, and guota demands so ridculous that many employees are being treated for stress and depression - so don't beleive the hype of their commercials. I had noted that one lady was talking about why they ask all the questions... they tire occupations in the company and use those to base out rates... A person with a masters degree or phd or md is considered a safer driver then say... someone that works in a grocery store. Another thing I remember is that if you have children that are able to drive don't tell them until after your policy starts. If you tell them you have children during the sales procedure... your rate could go from a decent 400 - 600 dollar premium to 2000 - 3000 premium which is outrageous, especially if you find out that you add them to an existing policy and your premium will only go up 200 or 300 dollars. And another thing in CA they can only technically rate for accidents within three years of your phone call. Don't be fooled...they ask for 5 years and they will rate based on those 5 years not the 3 years that they are legally suppose to.

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I have stayed with Geico since they messed up my good driving record, however, once the 3 years are up to clear it out of the way i will be changing companies.

Terrible customer service.

I got front end damage on my car from an accident and bumper and engine hood needed to be replaced. GEICO demanded me to use USED part or aftermarket parts for the replacement. I asked them a statment in writing that this kind of replacement would be as safe as using genuine Toyota parts in insure my safty. They refused to write any statment on it and even further they terminated my rental car service while I was expressing my concern.

catchy commercials, that's all I know so far.

Too many irrelevant questions just to get a quote; what are they doing with all that info anyway?

WOW! I wish I read some of these reviews BEFORE calling GEICO and asking for a quote! Now, I know why she was asking all those odd questions that didn't seem pertinent to me. What does it matter what my occupation is? If I say lawyer, does it mean I'm a better driver than if I say waiter? What does it matter how many people live in my household? If there are 5 then does it mean I drive worse than if I live by myself??? Anyways, I did get a good quote: $421.90 for a 6 month policy (bodily 20,000; insured motorist; medical) But that's because I have a great driving record. I'm sure I could get a great quote from any other company but I don't think I could stomach the hassle and headache if I ever needed to use this insurance. Bad customer service is a HUGE pet-peeve of mine. In this country, all of the priveleges and rights have been awarded to Corporate America; the VERY LEAST these jerks could do is offer some courtesy to the poor soul who needs to use auto insurance; especially since we are forced to have insurance by law. I think I'll keep looking.

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9 years with USAA. Too bad I had to get a little aggressive with a manager regarding an erroneous billing statement and the next thing I know my premium jumps up in price... coincidence? who know

NONE, unless you consider their rates to be great(which they really aren't). But would you rather have cheap rates, or actually be able to USE the insurance when you need it?

Uncaring adjusters Rude, condescending customer service reps, supervisors, and managers Dishonest tactics (several lies were told by several of their employees, INCLUDING supervisors) Slow payment of claims IF they will pay at all. No communication between departments, no organization to their claims process at all.

This story goes all the way back to 3 years ago, but wanted to warn anyone thinking about getting insurance with Geico. Their rates might be good and their commercials cute, but once you need to USE the insurance you've paid for, you're in trouble. I can't even begin to explain the problems I had in getting a claim paid. I had a brand new car that was hit by a driver that fled the scene and Geico turned me into a twice screwed victim by trying to repair a car that should have been totaled (this told to me by their OWN repair shop). It should have been very simple, since I had Uninsured motorist coverage for the hit-and-run and two witnesses who saw the whole thing. However, I had to continue to pay payments and insurance on the car that I waited 5 MONTHS to be repaired, and when I got it back, it was a mess. During this time period, I was treated rudely and condescended to by their agents, the supervisors, AND the regional managers. This company is a dishonest, uncaring group of individuals. DO NOT BUY INSURANCE FROM THEM.

24 hour phone availablity, glas coverage...but with such bad weaknesses, the strengths seem pale and unimportant. I will NEVER call them again, even if they lower their prices.

SNEAKY phone reps who act like they are on your side and CARE, but only care to GET YOU, and raise rates for all reasons possible. They did not want to give me rates of various deductibles in the beginning...only after they made me spend my time answering too many questions, and then they still did not quote me different rates so I coulf decide for myself.

I had Geico coverage jointly with my ex-spouse for over 10 years. I never had an accident or violation. When I called to get Insurance on my new car, they quoted $468 per month!!! ???? I was so furious at the nerve they have to blantantly overprice. They should be investigated and brought to court. I read other people's complaints about them, and this does not seem to be an honest company. Even the way they pretend to be your friend on the phone, only to suck information out of you that may make your rates higher. They SUCK!!

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Allstate

24 hours, internet, nice payment plan

Not everyone at Geico seems to be on the same track but they answer the questions promptyl or find the answer if they don't know it.

Geico has been wonderful to me, I have had insurance with them for 3 years, I'm 22 years old and I can't find insurance anywhere cheaper, I only pay 765.00 every six months, and thats with 300/300/100 limits and 250 deductble on full coverage. No complaints here at all! I had a glass claim with them and they had it fixed within 2 days and I didnt have to pay for it.

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Progressive - Huge mistake on my part for even attempting to try them

Probably good insurance if you can afford it, I don't know.

Total rip off! If I paid for this insurance for two years and never had an accident... they could go out and buy a Mustang just like mine... on me!

All I have to say is that they wanted $6,000!!!! every 6 months for insurance on my car. I know I'm 21 years old.. I know 21 year olds driving Mustangs are a high risk factor... but! I got the V6 because I wanted something that was fast and good on insurance! I don't even have one ticket, never had one. Talk about crazy.

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I would rather use any other insurance company.. they are ALL cheaper in my case.

No strengths what so ever. This company should be made an example of...

Geico has nothing but weaknesses and the American public has been paying for this for years. So join me in stopping their fraudulent and illegal practices.

Geico is a complete rip off. Have you ever had YOUR insurance company threaten to sue you. Well, I was in an accident where the driver of the other car ram my driver's door. The other driver was also covered under Geico. The police report inaccurately described the damage to my vehicle and I have pictures from the scene to prove it. Geico never surveyed the damage at all. I was not cited for the accident but Geico denied my claim and now states that my policy does not cover the damages claimed by the other driver. What a crock! I've insured two vehicles with Geico for many years and NEVER had so much as one traffic infraction and this is the way they treat customers. Not only am I switching insurance carriers. I am petitioning my Congressman and beginning a grassroots efforts to stop these illegal practices by Geico. Anyone wanting to vent or have a story to add contact me at StopFraud03@aol.com. Your name will be kept confidential. Instead of complaining about Geico someone needs to do something about their practices. I have read every single review and it is clear that Geico has been getting away with ripping people off across the USA...the land of the free. In Geico case...the freedom to steal from citizens and line their own pockets.

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Everyone tells me Allstate and State Farm is better than Geico. Since I have yet to replace my vehicle, I have to take their word for it.

Cheap!!! Better coverage at a lower rate than I've been able to find anywhere. And I have shopped around. Very helpful in navigating the claims process.

They bill you $1 extra every month to do debit card payments. They charge about $4/month if you're billed every month.

Geico's been great to me. I can't seem to find a lower rate anywhere. When I had a claim due to my car being stolen, they made it as painless as possible to deal with the rental car company. When the car was recovered, they were also great about paying to fix the damage.

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AAA

NONE

RUDE AND ILLINFORMED HELP.DON'T KEEP UP WITH THIER PROMISES.

Geico Direct. Last June I had an accident with a Geico Direct Customer. Thay never contacted me concerning the accident. I had to do all of the calling. It took forever for them to send me my $500.00 deductable I had toy pay to get my car fixed. I haD TO RENT A CAR FOR 19 DAYS. THEY WILL NOT PAY FOR THE RENTAL PEROID. tHE WANT TO PAY FOR ONLY 12 DAYS, AND AT A LOWER RATED THAN WHAT i HAD TO PAY. THIS IS THE WORST INSURANCE COMPNY TO DO BUSINESS WITH. I HOPE EVERYBODY OUT THERE DOESN'T HAVE TO FILE A CLAIM WITH THEM. yOU'LL BE LUCKY TO GET YOUR MONEY.

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fARMERS iNSURANCE