Low cost, only Hartford came close through the AARP plan.

Telephone hours could be extended.

I have had both car and house insurance at Amex for about 10 years. This company has met all of my needs while providing lost cost coverage. I have filed claims on both my house and cars. Both were handled promptly and thoroughly.

Low cost, more coverage.

I cant think of any weaknesses everyone should have them for insurance!! :-)

My old insurance was tough to beat on rates but i heard about amex insureance as an american express member benefit. I decided to check it out and get a quote. it was 25% lower than my previous carrier. that was on my old car ( 97 checvy blazer) then when i bought my new car (2003 trailblazer) i expected it to go sky high but it didnt it increase $7 a month is all. Overall i am 100% satisified and i love not having to mail off the bill, as it is charged to my amex card (by my choice). and for $46 a month and only increasing $7 for a new car, i cant complain!

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Geiko, American Mercury Ins.

none

everything they offer is weak, but it's cheap...you get what you pay for.

Horrible nightmarish experience trying to get a fair claim. My truck was totalled and they have been dishonest and caused much headache. Good low rates=horrible service and fair handling of claims (still have settled this and it has been over a month!!!!!!!!!

Easy to pay the premiums, they take it out of your checking account

No one person to deal with and no address given to send things to! they don't tell you the same thing each time you talk to them.

I have had this comprehensive coverage for about 9 years without a claim. I filed a claim after an uninsured motorist pulled out in front of me and a ticket was issued to the other driver for failure to yield. It has taken more than a month and several attempts to get straight answers without being told different things. I was told I have to pay the 500. deductable and IF Amex receives any money from the other driver, they will reimburse me. I don't think that will happen. I was told they would send forms for me to send in hospital bills (no response in 2 weeks??- the agent working on it is out of town??-no address to send the hospital statements to??) I am tired of dealing with the agents who tell me anything!! ( You didn't fax everything-WRONG!) (The check is in the mail-WRONG!) Insurance is supposed to be for those times when you need it. Amex has no problem when it comes to collecting premiums.

Charge to credit card is convenient.

When our car fuel pump went died,call road service and hold in 30 min no real person answer the phone.

Initial teasing rate were lower than AAA but 6 month later after I added a new car to the policy my rate were up 28% for the same coverage, same cars and same situation.

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AAA road service is very good. Tow truck showed up within 30-60 min.

Backed by American Express. Lowest rates around. More coverage for less $$!

Can''t say. I have not used any ins. claims since...None so far.

Rates are 20% lower than my old insurance(21st Century) when offered thru Costco. Conveniently billed thru my Amex CC. Nothing beats it!

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The payments were billed to my credit card.

I had to file a major claim after being run off the freeway by a suburban. The first thing I found out is that I could have gotten car rental insurance only it was never offered to me. I found it very difficult to deal with the insurance it would have been nice to actually speek with someone. Secondly I tried to add my husband to the insurance and they would not because his personal vehicle was a compact truck and he drove for a living and they were afraid he would use it for business. Well his little truck could not possibly do the job that the f700 series ford truck with a giant water tank on the back can do. I think that was rediculous reason not to insure my husband (he didn't even have any points on his record).

I would not use this company. Sometimes it is better to just bite the bullet and pay an extra couple of bucks so that when you do actually need to use the insurance that you have been paying for there is actually a live person to deal with. I give them 3 star value because they were less expensive than the other companies I looked at. Overall a 2 stars because their was little satisfaction in dealing with this company from every angle.

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None

Low cost and good service. Although these folks are in another state from where I live, everytime I needed to talk to someone or had a minor claim (eg. towing reimbursement), they've been very easy to reach and very responsive. Be aware though that I'm unsure as to how well they would handle a damage claim, not ever having submitted one before.

No local offices to visit for claims.

The premiums are reasonable, in fact, the lowest I've been able to find. The service (for minor claims) is good. Untested on major claims, however.

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None.

Low auto rate

No local claims office. Not consistent in providing requested information to Auto Finance company

Lowest Auto Insurance around here. Appears to be a good Insurance Company, I cannot recommend their claims department, since I have never filed a claim.

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I also insured my homeowner insurance through them