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Review 5 of 102
Price Paid:
$36000.00
from Palm Beach Toyota Year / Model Reviewed: 2006 Toyota Avalon Limited Summary: 2006 Toyota Avalon
Great Car, Substandard Electronics
This car delivers a great ride and is a fantastic value. However, I purchased fully loaded Avalon Limited and immediately noticed the GPS and the Satellite Radio had problems. I addressed these issues with the dealer and over a period of three weeks was continually escalated from one Toyota Tech to another...having to completely start over from the beginning. Very time consuming process. They agreed that the GPS was defective and did not have a fix. Simply stated, it did not perform many of the functions listed in its instruction manual. They were dumbfounded and did nothing to correct the situation. The GPS is manufactured by Nippon Denso and they would not put me in touch with a product manager or tech support. It was a like it or lump it situation. Not only was the routing process cumbersome, it was inaccurate and the "Quickest" route was often the longest route in both time and distance. The Points of Interest Feature is basically useless. It would not automatically dim the screen when the headlights were activated as designed...meaning that while it was okay during daylight, it was dangerously bright at night. It was similar to driving with the interior lights on at night...making it difficult to see the road. The satellite antenna was interior mounted behind the shaded sun screen in the front window. Not only did it block the passenger view and was an eyesore, due to it's location behind the shaded sunscreen, it suffered constant dropouts even on the open road. The satellite tuner and software only allowed for limited text displays...meaning it was a cripled retrofit. Both the GPS and Satellite Radio were FACTORY options...not dealer installs. The worst part was, Toyota would call me every evening at 8pm and keep me on the phone for more than an hour at a time asking the same questions over and over and over. They got a test car and it did the exact same thing as mine did and it appeared the product managers never tested the GPS before purchasing it from Nippon Denso for the inclusion in the Avalon. Yes, I knew it was not a touch screen, but didn't know that the rocker switch used to enter the data was so poorly designed that it would stick and jump...making entry very tiresome and tedious. Even when Toyota confirmed the defects, there was nothing they could do to fix the problem. The salespeople at the dealer were so poorly trained that they knew virtually nothing about the options on this vehicle. 15 minutes on Toyota's website gave me more information than the salesperson. Caveat Emptor! Strengths: Comfort, Ride and Value. Weaknesses: Electronics: GPS is high priced and worthless. Satellite Radio delivered poor quality due to the inefficient indoor antenna and the poor tuner. This inside mounted antenna was designed for convertibles...not sedans. It should have been mounted on the roof to get an unobstructed view of the skies.
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